Healthcare Design Seminar 26.09 21.09.2013 TERVISHOIUDISAINI SEMINAR'

10:00-10:15 Welcome coffee
10:15-10:30 Introduction Ilona Gurjanova / Estonian Association of Designers / EST
10:30-11:15 Design As Strategy Michael Thomson / Design Connect / UK
11:15-11:55 Service design for increasing local democracy / Hanna-Riina Vuontisjärvi / University Lapland, Faculty of Art and Design / FIN
11:55-12:35 How to improve the experience and outcomes of the National Health Service / Colum Lowe / BEING Design Ltd 

Moderated by Ain Aaviksoo HealthIn

12:35-13:05 Lunch

13:05-13:45 Examples and opportunities of user- or patient-centred health care services in Estonia / Ain Aaviksoo HealthIn / EST
13:45-14:25 Designing the social services for adults with special needs in AS Hoolekandeteenused. Our experience / Mare Naaber AS Hoolekandeteenused / EST
14:25-15:05 Design and Innovation in the Public Sector – Healthcare / Susie Andersen Ruff Head of Innovation and Business Development/Technology Transfer / DK
15:05-15:30 Panel discussion

Moderated by Michael Thomson Design Connect